CustodyStress
Archive › Owner incapacity
Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00997

Owner incapacity — Coinbase (2022)

Survives
Case description
An incapacitated Bitcoin holder's family presented a durable power of attorney to Coinbase in 2022 seeking access on behalf of their family member. Coinbase's process for POA-based access required submission of the original notarized POA, evidence of the account holder's incapacity, and the POA holder's own KYC. The process took approximately six weeks. During this period, the Bitcoin price declined significantly, and the family had no ability to transact or protect the value despite being legally authorized to do so.
Custody context
Stress conditionOwner incapacity
Custody systemExchange custody
OutcomeSurvives
DocumentationUnknown
Year observed2022
CountryUnited States
Structural dependencies observed
Institutional cooperation requiredLegal process required
Outcome interpretation
Access remained possible under the reported conditions.
Source
Publicly Reported
Evidence type
News article
Related cases involving owner incapacity
68 cases involve owner incapacity 512 cases involve exchange custody View archive statistics →
This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents. Submit a case
← All cases
Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
Rate this translation
Your feedback will be used to help improve Google Translate