CustodyStress
Archive › Owner incapacity
Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00871

The exchange automatically closed all positions after 7 days of no response to margin

Blocked
Case description
A Bitcoin holder was the victim of a serious assault in June 2021 and was hospitalised unconscious for five weeks. Their exchange account had margin positions. The exchange automatically closed all positions after 7 days of no response to margin calls. No emergency access had been established.
Custody context
Stress conditionOwner incapacity
Custody systemExchange custody
OutcomeBlocked
DocumentationUnknown
Year observed2021
CountryUnknown
Structural dependencies observed
Single point of failure
What this illustrates
There was only one way in. When that path was gone, so was access. Access was not recoverable.
Outcome interpretation
Access was not possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.