CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00976

An elderly Bitcoin holder was diagnosed with dementia in November 2021.

Survives
Case description
An elderly Bitcoin holder was diagnosed with dementia in November 2021. Their family sought to take over management of their accounts. The process of obtaining lasting power of attorney, having it recognised by each exchange, and completing their identity verification requirements took six months. During that time, no transactions could be authorised.
Custody context
Stress conditionOwner incapacity
Custody systemExchange custody
OutcomeSurvives
DocumentationUnknown
Year observed2021
CountryUnknown
Structural dependencies observed
Legal process requiredSingle point of failure
Outcome interpretation
Access remained possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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