CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00445

Owner incapacity — exchange custody (2017)

Constrained
Case description
A cryptocurrency investor was in a six-week rehabilitation programme in August 2017, during which internet access was prohibited. Their exchange account held positions that required active management. A family member with informal access made decisions that resulted in poorly-timed sales. The investor had no formal third-party mandate in place.
Custody context
Stress conditionOwner incapacity
Custody systemExchange custody
OutcomeConstrained
DocumentationUnknown
Year observed2017
CountryUnknown
Structural dependencies observed
Single point of failure
What this illustrates
There was only one way in. When that path was gone, so was access. Whether full access was ultimately possible is unclear, but significant delay or outside intervention was involved.
Outcome interpretation
Access remained possible, but only with delay, dependence, or significant difficulty.
Source
Publicly Reported
Evidence type
Forum post
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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