CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00406

Owner incapacity — Coinbase (2017)

Survives
Case description
A cryptocurrency investor with late-stage dementia had a Coinbase account with a substantial BTC balance in November 2017. Their family initiated a conservatorship proceeding. The exchange accepted court-ordered conservatorship documentation but required additional verification that took six weeks to produce. During the December price peak their open positions were significantly impacted.
Custody context
Stress conditionOwner incapacity
Custody systemExchange custody
OutcomeSurvives
DocumentationUnknown
Year observed2017
CountryUnknown
Structural dependencies observed
Legal process requiredInstitutional cooperation requiredSingle point of failure
Outcome interpretation
Access remained possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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