CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00399

Owner incapacity — exchange 2016

Survives
Case description
A Bitcoin day trader was diagnosed with a terminal illness in December 2016 and needed to liquidate exchange holdings to cover medical expenses. Their exchange required enhanced identity verification as part of a new compliance update. Completing the verification was physically difficult due to their illness. The process took six weeks during which the trader could not access their funds.
Custody context
Stress conditionOwner incapacity
Custody systemExchange custody
OutcomeSurvives
DocumentationUnknown
Year observed2016
CountryUnknown
Structural dependencies observed
Legal process requiredInstitutional cooperation required
Outcome interpretation
Access remained possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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