CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00944

Owner death — software wallet (2021)

Constrained
Case description
A July 2021 estate case involved a deceased who had diversified Bitcoin across 15 different wallets on 8 different platforms. The estate spent six months assembling a comprehensive inventory. Three wallets were never located. Two platforms had deactivated inactive accounts. All recovered assets were successfully claimed within 18 months.
Custody context
Stress conditionOwner death
Custody systemMobile or software wallet
OutcomeConstrained
DocumentationUnknown
Year observed2021
CountryUnknown
Structural dependencies observed
Undocumented procedureSingle point of failure
What this illustrates
Nobody had written down how to get back in. That knowledge existed only in the owner's head. Whether full access was ultimately possible is unclear, but significant delay or outside intervention was involved.
Outcome interpretation
Access remained possible, but only with delay, dependence, or significant difficulty.
Source
Publicly Reported
Evidence type
Forum post
Related cases involving owner death
119 cases involve owner death 572 cases involve mobile or software wallet View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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