CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01258

Estate access failure — hardware wallet (2024)

Blocked
Case description
A 2024 probate case in California involved a deceased holder whose will mentioned 'Bitcoin in a cold wallet' as part of their estate. The executor located three hardware wallet devices in the deceased's home. None were labelled. The seed phrases for none of the devices had been documented anywhere accessible. The executor engaged a technical consultant who attempted to access the devices using PINs suggested by the family—birth years, significant dates—but was unsuccessful on all three devices. Trezor's security model locked the devices after 16 incorrect PIN attempts; the executor was unable to attempt further access without risk of permanent wipe.
Custody context
Stress conditionOwner death
Custody systemHardware wallet (single key)
OutcomeBlocked
DocumentationUnknown
Year observed2024
CountryUnited States
Structural dependencies observed
Single point of failure
What this illustrates
There was only one way in. When that path was gone, so was access. Access was not recoverable.
Outcome interpretation
Access was not possible under the reported conditions.
Source
Privately Reported
Evidence type
News article
Related cases involving owner death
119 cases involve owner death 274 cases involve hardware wallet (single key) View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.