CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01126

Estate access failure — Coinbase (2023)

Survives
Case description
A 2023 Coinbase estate access case involved a beneficiary who held a death certificate and the deceased's government ID but could not produce a copy of the will within Coinbase's standard documentation window. The will was being probated in a state where probate typically takes four to six months. Coinbase's policy required letters testamentary before account access could be transferred—documents that could not be produced until probate concluded. The beneficiary filed a motion in probate court for expedited letters for digital asset access specifically, which the court granted after six weeks.
Custody context
Stress conditionOwner death
Custody systemExchange custody
OutcomeSurvives
DocumentationUnknown
Year observed2023
CountryUnited States
Structural dependencies observed
Institutional cooperation requiredLegal process required
Outcome interpretation
Access remained possible under the reported conditions.
Source
Publicly Reported
Evidence type
News article
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119 cases involve owner death 512 cases involve exchange custody View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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