CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01057

Estate access failure — exchange custody (2022)

Survives
Case description
Australian exchanges including CoinSpot and Independent Reserve had established executor access protocols by 2022, but the process required submission of a certified death certificate, an Australian grant of probate, and a completed KYC verification for the executor—even if the executor had previously been a customer. For Bitcoin held on smaller or offshore exchanges without an Australian presence, the executor had no formal process to follow and was treated as a new customer with no way to assert the deceased's rights.
Custody context
Stress conditionOwner death
Custody systemExchange custody
OutcomeSurvives
DocumentationUnknown
Year observed2022
CountryAustralia
Structural dependencies observed
Institutional cooperation requiredLegal process required
Outcome interpretation
Access remained possible under the reported conditions.
Source
Publicly Reported
Evidence type
News article
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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