CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00643

Estate access failure — exchange custody (2019)

Survives
Case description
A November 2019 estate case involved a deceased who had used their Bitcoin exchange account as a primary savings vehicle. The exchange required proof that the deceased had died, that the claimant was the executor, and that the executor had authority over digital assets. Producing these three items in the format the exchange required took seven months.
Custody context
Stress conditionOwner death
Custody systemExchange custody
OutcomeSurvives
DocumentationUnknown
Year observed2019
CountryUnknown
Structural dependencies observed
Legal process requiredInstitutional cooperation requiredSingle point of failure
Outcome interpretation
Access remained possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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