CustodyStress
Archive › Owner death
Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00719

No other person at QuadrigaCX had access credentials to the exchange's operational

Blocked
Case description
The E&Y report confirmed that Gerald Cotten had personally controlled all exchange functions and had operated without any documented succession plan. No other person at QuadrigaCX had access credentials to the exchange's operational systems, banking accounts, or claimed cold wallets. Following his death, no technical mechanism existed to allow any third party to perform exchange operations on behalf of customers.
Custody context
Stress conditionOwner death
Custody systemExchange custody
OutcomeBlocked
DocumentationUnknown
Year observed2019
CountryCanada
Structural dependencies observed
Single point of failureUndocumented procedure
What this illustrates
There was only one way in. When that path was gone, so was access. Access was not recoverable.
Outcome interpretation
Access was not possible under the reported conditions.
Source
Publicly Reported
Evidence type
News article
Related cases involving owner death
119 cases involve owner death 512 cases involve exchange custody View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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