CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00660

Multisig quorum failure — software wallet (2019)

Survives
Case description
A January 2019 case describes a venture fund's 3-of-5 Bitcoin multisig treasury where two key holders left the fund in a contentious departure. The departed key holders took their hardware devices containing their keys and refused to return them or cooperate with key rotation. The remaining three key holders had a quorum but the fund's legal advisors recommended against using it without first obtaining a court order confirming the ex-employees had no claim.
Custody context
Stress conditionMultisig quorum failure
Custody systemMobile or software wallet
OutcomeSurvives
DocumentationUnknown
Year observed2019
CountryUnknown
Structural dependencies observed
Institutional cooperation requiredLegal process required
Outcome interpretation
Access remained possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
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77 cases involve multisig quorum failure 572 cases involve mobile or software wallet View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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