CustodyStress
Archive › Multisig quorum failure
Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00490

Two key holders resigned in January 2018 following a major investor disagreement.

Constrained
Case description
A cryptocurrency startup's treasury was held in a 3-of-5 multisig. Two key holders resigned in January 2018 following a major investor disagreement. The resigning key holders refused to participate in key rotation until a buyout was completed. The startup could not access treasury funds for operational expenses for six weeks.
Custody context
Stress conditionMultisig quorum failure
Custody systemMobile or software wallet
OutcomeConstrained
DocumentationUnknown
Year observed2018
CountryUnknown
Structural dependencies observed
Institutional cooperation required
What this illustrates
The funds were held by a third party. When that party became unavailable, so did the Bitcoin. Whether full access was ultimately possible is unclear, but significant delay or outside intervention was involved.
Outcome interpretation
Access remained possible, but only with delay, dependence, or significant difficulty.
Source
Publicly Reported
Evidence type
Forum post
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75 cases involve multisig quorum failure 569 cases involve mobile or software wallet View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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