CustodyStress
Archive › Multisig quorum failure
Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00287

The MDM policy wiped the wallet app and its stored key.

Survives
Case description
A Bitcoin company treasury held in 2-of-3 Copay multisig experienced a quorum failure in February 2016 when a key holder's device was remotely wiped as part of an MDM policy update following a security incident at the key holder's employer. The MDM policy wiped the wallet app and its stored key. Recovery required a new key to be established and the wallet reconstructed from the remaining two keys.
Custody context
Stress conditionMultisig quorum failure
Custody systemMobile or software wallet
OutcomeSurvives
DocumentationUnknown
Year observed2016
CountryUnknown
Structural dependencies observed
Third-party platform dependencyHardware device required
Outcome interpretation
Access remained possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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