CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00107

Multisig quorum failure — Armory (2014)

Survives
Case description
An early adopter of Armory's multisig features in 2014 had set up a 2-of-3 arrangement with a friend and an exchange-hosted co-signer. When the exchange-hosted key service was discontinued in a product update, the user discovered one of their three keys was now inaccessible. They could still sign with their two personal keys, but only after reconstructing the transaction signing process from scratch without the hosted co-signer.
Custody context
Stress conditionMultisig quorum failure
Custody systemMobile or software wallet
OutcomeSurvives
DocumentationUnknown
Year observed2014
CountryUnknown
Structural dependencies observed
Third-party platform dependencyHardware device required
Outcome interpretation
Access remained possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.