Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01408
Multisig quorum failure — hardware wallet — United States 2025
IndeterminateCase description
A 2025 estate case involved a 2-of-3 multisig wallet where the deceased holder had kept one key, a professional fiduciary firm held the second, and a hardware key was stored in a bank safety deposit box. After the holder's death, the executor opened the safety deposit box to retrieve the third key. However, the key stored there was for an older version of the same wallet—the holder had migrated to a new multisig arrangement in 2023 but had not updated the safety deposit box contents. The outdated key was useless for the current wallet. With only the fiduciary firm's key and the deceased holder's key (which the executor held), the estate was one key short of quorum for the updated wallet.
Custody context
| Stress condition | Multisig quorum failure |
| Custody system | Hardware wallet (single key) |
| Outcome | Indeterminate |
| Documentation | Unknown |
| Year observed | 2025 |
| Country | United States |
What this illustrates
The setup required multiple people to sign off. Not enough of them were available. It's not clear whether anyone ever regained access.
Outcome interpretation
Not enough information is available to determine the outcome.
Source
Privately Reported
Evidence type
News article
Related cases involving multisig quorum failure
77 cases involve multisig quorum failure
274 cases involve hardware wallet (single key)
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This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents.
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Framework references
Where Bitcoin Custody Intersects Legal and Fiduciary Authority
Where custody creates gaps in estate planning, fiduciary duty, and professional responsibility.
Professional Scope Boundary Matrix
What each professional or product covers, what they do not, and where gaps form between them.
The Independent Assessment Layer in Bitcoin Custody
How independent diagnostic layers emerge when multiple parties depend on shared infrastructure.
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