CustodyStress
Archive › Multisig quorum failure
Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01292

The professional service had been wound down in 2023 and was no longer operating.

Survives
Case description
A 2024 estate case involved a 3-of-5 multisignature wallet where the deceased holder had held two of the five keys, a trusted friend held one, and two further keys were held by the deceased's brother and a professional co-signing service. The death meant two keys were immediately inaccessible—the deceased's two—and quorum (3 of 5) could only be reached with the friend's key, the brother's key, and the professional service's key. The professional service had been wound down in 2023 and was no longer operating. The estate was able to reach quorum using the three remaining available keys, but only after extensive effort to confirm that the defunct service's key was definitively unavailable rather than recoverable.
Custody context
Stress conditionMultisig quorum failure
Custody systemHardware wallet (single key)
OutcomeSurvives
DocumentationUnknown
Year observed2024
CountryInternational
Outcome interpretation
Access remained possible under the reported conditions.
Source
Privately Reported
Evidence type
News article
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77 cases involve multisig quorum failure 274 cases involve hardware wallet (single key) View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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