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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01130

Multisig quorum failure — 3-of-5 multisig (2023)

Indeterminate
Case description
A family holding entity using a 3-of-5 multisignature wallet encountered quorum failure when two key holders died within six months of each other in 2023. The deaths brought the available signers below the 3-of-5 threshold required for transactions. The remaining three key holders could technically reach quorum but could not identify which of multiple hardware devices belonged to the deceased holders—whose seeds had not been transferred to the estate. The family engaged a legal and technical team to reconstruct the quorum structure, a process that took over a year.
Custody context
Stress conditionMultisig quorum failure
Custody systemHardware wallet (single key)
OutcomeIndeterminate
DocumentationUnknown
Year observed2023
CountryInternational
Structural dependencies observed
Multi-party coordination
What this illustrates
Recovery needed multiple people to act together — and getting everyone to coordinate wasn't possible. It's not clear whether anyone ever regained access.
Outcome interpretation
Not enough information is available to determine the outcome.
Source
Privately Reported
Evidence type
News article
Related cases involving multisig quorum failure
77 cases involve multisig quorum failure 274 cases involve hardware wallet (single key) View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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