CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00789

Multisig quorum failure — exchange custody (2020)

Survives
Case description
OKEx's five-week withdrawal suspension from October 2020 was caused by a key holder being detained by Chinese police. The exchange used a multi-party authorisation system for cold wallet transactions and the detained individual was one of the required signatories. With only the remaining key holders available, the exchange could not meet the required threshold for cold wallet withdrawals.
Custody context
Stress conditionMultisig quorum failure
Custody systemExchange custody
OutcomeSurvives
DocumentationUnknown
Year observed2020
CountryMalta
Structural dependencies observed
Legal process requiredSingle point of failure
Outcome interpretation
Access remained possible under the reported conditions.
Source
Publicly Reported
Evidence type
News article
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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