CustodyStress
Archive › Multisig quorum failure
Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00734

The trustee company was acquired by a bank in July 2019.

Survives
Case description
A Bitcoin inheritance structure used a 2-of-3 multisig where the three key holders were a trustee company, the grantor, and a child. The trustee company was acquired by a bank in July 2019. The bank's compliance team refused to execute any multisig transactions until a new service agreement was established. The transition took five months.
Custody context
Stress conditionMultisig quorum failure
Custody systemExchange custody
OutcomeSurvives
DocumentationUnknown
Year observed2019
CountryUnknown
Structural dependencies observed
Institutional cooperation requiredThird-party platform dependency
Outcome interpretation
Access remained possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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