CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00545

Multisig quorum failure — 2-of-3 multisig (2018)

Survives
Case description
A Bitcoin family trust structured as a 2-of-3 multisig had one key lost when the key holder's home was destroyed in a fire. The surviving two key holders could form a quorum but one was overseas and their device's co-signing software was not compatible with the version used by the other key holder. A software upgrade was needed to restore compatibility.
Custody context
Stress conditionMultisig quorum failure
Custody systemExchange custody
OutcomeSurvives
DocumentationUnknown
Year observed2018
CountryUnknown
Structural dependencies observed
Hardware device requiredThird-party platform dependency
Outcome interpretation
Access remained possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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