Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00537
Forced relocation — exchange custody (2018)
SurvivesCase description
Following Zebpay's September 2018 closure, Indian Bitcoin holders who had used the platform as their primary exchange were forced to migrate to offshore exchanges or P2P platforms. The migration required completing new KYC procedures under time pressure. Several users lost access to their BTC during migration delays caused by the overwhelmed offshore exchange KYC queues.
Custody context
| Stress condition | Forced relocation |
| Custody system | Exchange custody |
| Outcome | Survives |
| Documentation | Unknown |
| Year observed | 2018 |
| Country | India |
Structural dependencies observed
Outcome interpretation
Access remained possible under the reported conditions.
Source
Publicly Reported
Evidence type
News article
Evidence link
Related cases involving forced relocation
This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents.
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Framework references
Where Bitcoin Custody Intersects Legal and Fiduciary Authority
Where custody creates gaps in estate planning, fiduciary duty, and professional responsibility.
Professional Scope Boundary Matrix
What each professional or product covers, what they do not, and where gaps form between them.
The Independent Assessment Layer in Bitcoin Custody
How independent diagnostic layers emerge when multiple parties depend on shared infrastructure.
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