CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00619

Device lost — software wallet 2018

Constrained
Case description
A Bitcoin miner who had accumulated coins since 2011 had their home flooded during severe weather in September 2018. Two computers containing wallet backups were submerged. One backup drive was recovered and successfully read by a professional lab. The second drive's platters were too corroded. The recoverable wallet held a partial portion of the total holdings.
Custody context
Stress conditionDevice loss
Custody systemMobile or software wallet
OutcomeConstrained
DocumentationUnknown
Year observed2018
CountryUnknown
Structural dependencies observed
Hardware device required
What this illustrates
The wallet existed only on that device. When the device became inaccessible, there was no other way back in. Whether full access was ultimately possible is unclear, but significant delay or outside intervention was involved.
Outcome interpretation
Access remained possible, but only with delay, dependence, or significant difficulty.
Source
Publicly Reported
Evidence type
Forum post
Related cases involving device loss
188 cases involve device loss 572 cases involve mobile or software wallet View archive statistics →
This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents. Submit a case
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.