CustodyStress
Archive › Device loss
Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00384

Device lost — software wallet 2016

Blocked
Case description
A user who kept their primary wallet on an iPad had the device taken by an airport security officer at an international checkpoint in February 2016. The device was never returned and the security agency denied any knowledge of it. The wallet was not backed up. Seeds and private keys existed only on that device.
Custody context
Stress conditionDevice loss
Custody systemMobile or software wallet
OutcomeBlocked
DocumentationUnknown
Year observed2016
CountryUnknown
Structural dependencies observed
Legal process requiredHardware device required
What this illustrates
Before anyone could access the funds, a legal process had to be completed first. Access was not recoverable.
Outcome interpretation
Access was not possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
Related cases involving device loss
188 cases involve device loss 572 cases involve mobile or software wallet View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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