CustodyStress
Archive › Device loss
Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00359

Device lost — software wallet 2016

Blocked
Case description
A user documented in May 2016 that they had stored their wallet on a USB drive that had been mislabelled and placed in a box of drives donated to a school. By the time they realised the error, the school had already formatted all donated drives. The drive was identified but the format had overwritten the wallet file.
Custody context
Stress conditionDevice loss
Custody systemMobile or software wallet
OutcomeBlocked
DocumentationUnknown
Year observed2016
CountryUnknown
Structural dependencies observed
Hardware device required
What this illustrates
The wallet existed only on that device. When the device became inaccessible, there was no other way back in. Access was not recoverable.
Outcome interpretation
Access was not possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
Related cases involving device loss
188 cases involve device loss 572 cases involve mobile or software wallet View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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