CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01319

Hidden wallet discovered — Trezor Safe 3 (2025)

Survives
Case description
A 2025 device loss case involved a Trezor Safe 3 hardware wallet that was stolen from a checked bag during international travel. The holder had their 12-word seed phrase documented at home. Within 24 hours of discovering the theft, the holder purchased a new Trezor device and restored their wallet using the seed phrase. As a precaution, they moved all funds to a new wallet on a freshly generated seed to eliminate any theoretical risk from the stolen device. The recovery was clean and fast—an example of the seed phrase backup working exactly as designed. The holder subsequently created a metal seed phrase backup and stored it in a separate location from the device.
Custody context
Stress conditionDevice loss
Custody systemHardware wallet (single key)
OutcomeSurvives
DocumentationUnknown
Year observed2025
CountryInternational
Outcome interpretation
Access remained possible under the reported conditions.
Source
Privately Reported
Evidence type
News article
Related cases involving device loss
188 cases involve device loss 274 cases involve hardware wallet (single key) View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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