Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01072
During the approximately ten days between the device being damaged and the replacement
SurvivesCase description
A hardware wallet was damaged beyond repair in a house move when a packing box containing electronic devices was crushed. The owner had the seed phrase secured separately and ordered a replacement device. During the approximately ten days between the device being damaged and the replacement arriving and being initialized, the owner could not access or move the Bitcoin. The temporary inability to transact during a period of high market volatility represented a material custody stress, even though the underlying coins were recoverable.
Custody context
| Stress condition | Device loss |
| Custody system | Hardware wallet (single key) |
| Outcome | Survives |
| Documentation | Unknown |
| Year observed | 2022 |
| Country | International |
Outcome interpretation
Access remained possible under the reported conditions.
Source
Privately Reported
Evidence type
News article
Related cases involving device loss
188 cases involve device loss
274 cases involve hardware wallet (single key)
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This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents.
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Framework references
Where Bitcoin Custody Intersects Legal and Fiduciary Authority
Where custody creates gaps in estate planning, fiduciary duty, and professional responsibility.
Professional Scope Boundary Matrix
What each professional or product covers, what they do not, and where gaps form between them.
The Independent Assessment Layer in Bitcoin Custody
How independent diagnostic layers emerge when multiple parties depend on shared infrastructure.
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