CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00985

Device lost — hardware wallet (2022)

Survives
Case description
A Ledger Nano hardware wallet was lost in transit during international shipping in early 2022. The owner had the seed phrase and was able to restore the wallet on a replacement device within two weeks. However, the period between discovering the loss and obtaining and initializing a replacement device represented a window of exposure: the owner did not know whether the device had been found by someone with the technical ability to extract the PIN via voltage glitching. Temporary constrained access was the practical outcome.
Custody context
Stress conditionDevice loss
Custody systemHardware wallet (single key)
OutcomeSurvives
DocumentationUnknown
Year observed2022
CountryInternational
Outcome interpretation
Access remained possible under the reported conditions.
Source
Privately Reported
Evidence type
News article
Related cases involving device loss
188 cases involve device loss 274 cases involve hardware wallet (single key) View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.