CustodyStress
Archive › Device loss
Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00360

The safe was destroyed in a house fire in March 2016.

Blocked
Case description
A Trezor user had their device and the envelope containing their seed phrase both stored in the same home safe. The safe was destroyed in a house fire in March 2016. The Trezor device's plastic casing melted and internal components were destroyed. The seed paper inside the safe was also burned. Neither the device nor the seed was usable for recovery.
Custody context
Stress conditionDevice loss
Custody systemHardware wallet (single key)
OutcomeBlocked
DocumentationUnknown
Year observed2016
CountryUnknown
Structural dependencies observed
Hardware device required
What this illustrates
The wallet existed only on that device. When the device became inaccessible, there was no other way back in. Access was not recoverable.
Outcome interpretation
Access was not possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
Related cases involving device loss
188 cases involve device loss 274 cases involve hardware wallet (single key) View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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