CustodyStress
Archive › Device loss
Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00197

A Ledger hardware wallet user lost their device in a house move in August 2015.

Survives
Case description
A Ledger hardware wallet user lost their device in a house move in August 2015. They had the recovery seed stored separately and were able to restore their wallet to a software wallet within a week. However, the software wallet interface they used had a fee estimation bug that triggered higher-than-expected fees on the restoration transaction.
Custody context
Stress conditionDevice loss
Custody systemHardware wallet (single key)
OutcomeSurvives
DocumentationUnknown
Year observed2015
CountryUnknown
Structural dependencies observed
Hardware device required
Outcome interpretation
Access remained possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
Related cases involving device loss
188 cases involve device loss 274 cases involve hardware wallet (single key) View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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