CustodyStress
Archive › Device loss
Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00178

Device lost — hardware wallet 2014

Survives
Case description
A Bitcoin holder who purchased one of the first Trezor hardware wallets in 2014 stored their recovery seed in a safety deposit box in a bank that subsequently merged with another institution. The merger process resulted in the safety deposit box records being temporarily misfiled. Access to the seed was delayed for two months while the bank's records team located the box.
Custody context
Stress conditionDevice loss
Custody systemHardware wallet (single key)
OutcomeSurvives
DocumentationUnknown
Year observed2014
CountryUnknown
Structural dependencies observed
Institutional cooperation required
Outcome interpretation
Access remained possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
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188 cases involve device loss 274 cases involve hardware wallet (single key) View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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