Part of the CustodyStress archive of observed Bitcoin custody incidents
United States — Maturation Period (2020–2022)
US Bitcoin custody cases from the Maturation Period (2020–2022). FTX and Celsius dominated institutional failure cases alongside self-custody failures during peak adoption.
20 cases in this intersection. 54% of determinate cases resulted in a blocked outcome and 8% in access survived. The most common recovery path is coerced transfer.
Archive analysis — 20 cases
Outcomes
54% of determinate cases resulted in blocked access — 15 percentage points below the archive-wide average of 69%. Only 8% resulted in recovered access — one of the lower survival rates in the archive. 38% resulted in constrained recovery.
Documentation coverage
35% of cases have indeterminate outcomes — higher than the archive average of 43%.
Primary stress condition
35% of cases involve coercion. Vendor lockout accounts for a further 30%.
Recovery path
Coerced Transfer is the most documented recovery path (6 cases, 30% of subset).
Documentation
55% of cases had present and interpretable documentation — yet still produced a blocked or constrained outcome.
Scale
35% of cases involved large or very large holdings (10+ BTC).
7
Blocked
5
Constrained
1
Survived
7
Indeterminate
92% of determinate cases resulted in blocked or constrained access.
20 observed cases
Blocked
7 (35%)
Constrained
5 (25%)
Survived
1 (5%)
Indeterminate
7 (35%)
Celsius Network Freezes All Withdrawals: 1.7 Million Users Locked Out
Exchange custody
Celsius Network, a cryptocurrency lending platform founded by Alex Mashinsky, abruptly froze all customer withdrawals, swaps, and transfers on June 12, 2022, wi
Voyager Digital Freeze: 3.5M Users, $650M Loan Default, Chapter 11
Exchange custody
Voyager Digital, a cryptocurrency broker serving over 3.5 million active users, suspended all trading and withdrawals on July 1, 2022. The collapse followed a $
Florida Couple Kidnapped by Crypto-Targeting Gang — Hardware Wallet Retrieved Under Duress
Hardware wallet (single key)
In September 2022, Glenn and Julia Goodwin, a retired couple in Delray Beach, Florida, were awakened shortly before midnight by intruders breaking through their
Remy St Felix Multi-State Bitcoin Home Invasion Ring — 11 Victims, $3.5M, 2022–2023
Exchange custody
Between late 2020 and July 2023, a criminal organisation led by Remy Ra St Felix, 25, of West Palm Beach Florida conducted a systematic campaign of SIM-swap fra
Ilya Basin: Crypto Consultant Attacked in Targeted Brooklyn Home Invasion
Unknown custody system
In February 2022, Ilya Basin, a cryptocurrency consultant based in Brooklyn, New York, was subjected to a violent home invasion. Attackers forcibly restrained h
Little Elm, Texas Home Invasion: $1.4M Hardware Wallet Sought but Not Found
Hardware wallet (single key)
In December 2022, armed home invaders broke into a residential property in Little Elm, Texas, and subjected the occupants to approximately three hours of tortur
John Forsyth Kidnapped and Coerced in Missouri: Crypto Founder Bridge Threat
Unknown custody system
In February 2022, John Forsyth, a cryptocurrency company founder based in Missouri, was kidnapped by assailants who zip-tied him and threatened to throw him off
Genesis Global Capital Freezes $900M in Gemini Earn Bitcoin — Retail Users Locked Out
Exchange custody
Throughout 2022, Genesis Global Capital—the cryptocurrency lending subsidiary of Digital Currency Group—accumulated exposure to failing counterparties and deter
BlockFi Chapter 11: 100,000+ Creditors, $355M Crypto Frozen After FTX Collapse
Exchange custody
BlockFi, a centralized lending platform that accepted customer deposits of Bitcoin and other cryptocurrencies, announced a withdrawal halt on November 10, 2022,
Florida-Based Gang Conducts 11 Coordinated Crypto Home Invasions Across US States 2022–2023
Unknown custody system
Between 2022 and 2023, a 13-member criminal network based in Florida escalated from digital theft tactics to systematic home invasions targeting cryptocurrency
Bitcoin Core Wallet Destroyed in Fire: Passphrase and Address Insufficient for Recovery
Software wallet
In February 2021, a Bitcoin Core user reported catastrophic loss of their wallet following a house fire. The hard drive containing the wallet was physically des
Coinbase Wallet $15,000 Loss: Deferred Seed Phrase, iPhone Update, No Recovery
Software wallet
A long-term Coinbase customer transferred approximately $15,000 USD to a newly created Coinbase Wallet in February 2021, intending to access Uniswap for decentr
Bitcoin-Qt Wallet Recovery: Encrypted Password, Formatted Hard Drive
Software wallet
In February 2021, a Bitcoin Stack Exchange user reported possessing an encrypted password and the associated address for a Bitcoin-Qt wallet created in 2011–201
Bitcoin Core 0.21 Wallet Rejects Passphrase During Spend Attempt
Software wallet
In April 2021, a Bitcoin Core 0.21 user encountered a critical custody failure when attempting to send coins from an encrypted wallet. The wallet prompted for a
Son Drugs Father and Steals $400,000 in Bitcoin in Bethesda, Maryland
Software wallet
In May 2021, a Bethesda, Maryland resident was incapacitated after his son spiked his tea with drugs, enabling the son to access and transfer approximately $400
AscendEX Exchange $78M Hot Wallet Breach — December 2021
Exchange custody
On December 11, 2021, AscendEX (formerly BitMax) disclosed a significant security breach affecting its hot wallet infrastructure. Approximately $78 million in c
Coinbase Account Lockout: Multiple Users Denied Access Despite Identity Verification (2016–2020)
Exchange custody
Between December 2020 and the time of posting, multiple Coinbase users reported extended account lockouts that prevented trading, withdrawals, and even portfoli
Missing 2 of 12 Mnemonic Words: Brute Force Recovery Feasibility
Hardware wallet (single key)
In March 2020, a Bitcoin holder wrote their 12-word BIP39 mnemonic on paper. During storage or handling, the last two words were torn away and lost, leaving onl
Wallet.dat Corruption and Salvage Failure After Bitcoin.org Wallet Import
Software wallet
An individual who ran Bitcoin software during 2009 and 2010 located an old data file (renamed to xxxx.dat) years later and attempted to recover it. In July 2020
Peter Schiff Lost Access to Gifted Bitcoin After App Update, Never Recorded Seed Phrase
Software wallet
On January 19, 2020, Peter Schiff, an economist and well-known Bitcoin critic, announced on Twitter that he had lost access to all his Bitcoin. The funds—approx
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